1.6025125786

6650 N 47th ave Suite 7 Glendale, AZ, United States

JumpUs Party Rentals

  • ALL CANCELLATIONS MUST BE BEFORE 72 HOURS OF RESERVATION DATE. 
  • ONCE UNIT IS SET UP AND JUMP US PARTY RENTALS LEAVES THERE IS NO REFUNDS. ( this includes weather. ) 
  • IF THERE IS A ISSUE WITH A UNITS CALL 6026873446. WE WILL TRY TO RESOLVE VIA PHONE, SEND PICTURES.  IF IT CANNOT BE RESOLVED VIA PHONE WE WILL SEND SOMEONE OUT. IF IT IS NOT AT FAULT WITH JUMPUS PARTY RENTALS THERE WILL BE A CHARGE OF GOING OUT CAN RESULT IN UP TO $40. ( you will be charge if we have to come out and it is due  to breakers ;  water usage - causing pool to collapse ect.) IF YOU HAD THE UNIT AFTER 2 HOURS OF DROP OFF TIME - NO REFUNDS- NO EXCEPTIONS.
  • JUMP US PARTY RENTALS LEAVES INFLATABLES OVERNIGHT AT RESIDENCE. IF YOU ARE NOT ABLE TO WAIT FOR PICK UP - PLEASE MAKE SURE THAT WE ARE ABLE TO ACCESS OUR EQUIPMENT TO PICK UP. WE WILL CLOSE GATES BEHIND US. IF WE HAVE TO RETURN AT A LATER TIME THERE WILL BE A CHARGE UP TO $40. JUMP US PARTY RENTALS OR THERE EMPLOYEES OR CONTRACTOR ARE NOT RESPONSIBLE FOR ANIMALS. 
  • INSPECTION MAY OCCUR AT TIME OF PICK UP OR WITHIN CLEANING - WITHIN 5 DAYS AFTER YOUR RESERVATION IF DAMAGES OCCURRED WHILE YOU RENTED THE INFLATABLE COST OF REPAIR WILL BE YOUR RESPONSIBILITY TO PAY - COST WILL VARY 
  • IF THEFT OR VANDALISM OCCUR YOU ARE FULLY RESPONSIBLE FOR ANY COST. 
  • DO NOT LEAVE ANIMALS UNATTENDED WITH UNITS AS ANY RIPS / URINE / POOP ECT WILL RESULT IN A ADDITIONAL FEE.  
  • DEPOSIT ARE REQUIRED ON ALL RESERVATIONS. DEPOSIT AMOUNT MAY VARY DEPENDING ON YOUR RESERVATION ORDER. PLEASE CONTACT OFFICE AT 6025125786 FOR EXACT AMOUNT. 
  • DEPOSITS ARE NON-REFUNDABLE - IF A CANCELLATION OCCURS YOU CAN RESCHEDULE TO ANOTHER DATE 72 HOURS PRIOR TO RESERVATION. DEPOSITS CAN BE MOVED UP TO 30 DAYS FROM ORGINAL RESERVATION DATE (example : original reservation date 7/4/2016 ; cancelled and informed jumpus party rentals on 7/1/2016 ; can reschedule with same deposit no later than 8/4/2016. or deposit will be lost.) DEPOSITS ARE IMPLEMENTED TO PREVENT CANCELLATIONS.- WHEN RESERVING THE UNITS THEY ARE WITHHELD FROM OTHER CUSTOMERS WHO MAY HAVE WANTED THEM FOR THAT DATE.  IF CANCELLATION OCCURS WITHIN THE 72 HOURS RESERVATION - DEPOSIT WILL BE NON REFUNDABLE AND CANNOT APPLY TO ANOTHER DATE. 
  • DEPOSITS CAN BE MADE VIA PHONE 6025125786 AND YOU WILL RECEIVE A RECEIPT VIA EMAIL THERE MAY BE A PHONE CHARGE OF 1.50 -3.00 PER TRANSACTION. IF THERE IS A RETURN CHARGE FROM DEPOSIT OR PAYMENT THERE WILL BE A $35 FEE CHARGED TO CUSTOMER.
  • DEPOSIT CAN ALSO BE MADE VIA CASH AT OFFICE : 3118 W THOMAS RD SUITE 720 PHX AZ 85017. BY DROPPING IN THROUGH MAIL SLOT. PLEASE MAKE SURE THAT IT IS IN A ENVELOPE WITH NAME AND RESERVATION DATE ; PLEASE CONTACT THE OFFICE TO ADVISE WHEN YOU WILL BE DROPPING OFF THE DEPOSIT SO IT CAN BE VERIFIED BY CAMERA. 6025125786

PICK UP- POLICY

CANCELLATIONS

DEPOSIT 

PARK REQUIREMENTS FOR RESERVATION: 

DROP OFF - POLICY 

TEXT INFO TO 6025125786 OR EMAIL: JUMPUS@YMAIL.COM

NAME
ADDRESS
PARTY START TIME 
EMAIL 
PHONE NUMBER 
DISTRIBUTION OF RENTAL 
YOU CAN TEXT THIS INFORMATION TO 602 5125786 OR EMAIL TO JUMPUS@YMAIL.COM
ONCE IN SYSTEM YOU WILL BE CONTACTED TO ADVISE YOUR ARE RESERVED AND AT THAT TIME A DEPOSIT WILL BE REQUIRED TO COMPLETE RESERVATION. IF YOU PROVIDE REQUESTED INFORMATION AND DO NOT PAY DEPOSIT, AND NO LONGER WANT TO PROCEED WITH RENTAL PLEASE ADVISE JUMPUS PARTY RENTALS AT 602512 5786 - TO MAKE SURE YOUR ORDER IS NOT IN THE SYSTEM.  


ALSO ADDITONAL PARK RESERVATION REQUIREMENTS: 

  1. Receive Park Permit from Park and Recreations MUST have on Permit that Inflatables are permitted. (not verbatim)
  2. Information to provide to Parks and Recreations: our company name : JumpUs LLC or (dba) Jump Us Party Rentals * if for some reason we are not listed as a vendor please contact office and we will send proof of insurance to Park and Recreations within 24 hours. 
  3. Park Permit and Id Required on all Reservations-  scan and email to jumps@ymail.com or take a picture of permit and send to 6025125786 via text. 
  4. Deposit is Due upon Reservation for all Rentals. ( no refunds are given- please proceed to cancellation policy for additional information) 
  5. Advise at time of reservation if Generator is needed. Generator will be filled 1 time before drop off last appx. 3-5 hours. 
  6. Hours to drop off and pick up at parks vary between 11am - 7pm ( no later than 7pm pick ups )

INFORMATION NEEDED AT TIME OF RESERVATION FOR RESIDENTIAL 

TEXT INFO TO 6025125786 OR EMAIL: JUMPUS@YMAIL.COM

  • NAME
  • ADDRESS
  • PARTY START TIME 
  • EMAIL 
  • PHONE NUMBER 
  • DISTRIBUTION OF RENTAL 
  • YOU CAN TEXT THIS INFORMATION TO 602 5125786 OR EMAIL TO JUMPUS@YMAIL.COM
  • ONCE IN SYSTEM YOU WILL BE CONTACTED TO ADVISE YOUR ARE RESERVED AND AT THAT TIME A DEPOSIT WILL BE REQUIRED TO COMPLETE RESERVATION. IF YOU PROVIDE REQUESTED INFORMATION AND DO NOT PAY DEPOSIT, AND NO LONGER WANT TO PROCEED WITH RENTAL PLEASE ADVISE JUMPUS PARTY RENTALS AT 602512 5786 - TO MAKE SURE YOUR ORDER IS NOT IN THE SYSTEM.  

WEATHER

  • PLEASE MAKE SURE THAT THERE IS A CLEAR PATH AND AREA TO SET UP PRIOR TO DELIVERY. NO DEBRIS / NO ANIMAL DROPPINGS - IF WE NEED TO WAIT FOR CLEAN UP THERE MAY BE A ADDITIONAL WAITING FEE WHICH CAN BE UP TO $30
  • IF WE NEED TO ENTER AN ALLEY FOR SET UP THERE WILL BE AN ADDITIONAL $20 CHARGE; AND WILL BE CHARGED ON SITE IF WAS NOT ADVISED AT TIME OF PHONE RESERVATION
  • IF SETTING UP ON SAND / DIRT THERE WILL BE AN ADDITIONAL SET UP FEE OF $20 ; IF UNITS ARE EXCESSIVELY DIRTY AT TIME OF PICK UP AN ADDITIONAL FEE CAN OCCUR DEPENDING AND CAN VARY FROM $10-$30
  • WE WILL SUPPLY ON A NEEDED BASES 1 EXT CORD; 1 WATER HOSE $5 WILL BE CHARGED FOR ADDITIONAL
  • FOR REGULAR INFLATABLE UNITS 4 FT OPENING REQUIRED IN FENCES  ; FOR OVERLARGE INFLATABLES A 6 FT OPENING IS REQUIRED. 
  • MAKE SURE PAYMENT IS READY PRIOR TO DELIVERY IF WE HAVE TO WAIT FOR CUSTOMER TO WITHDRAW FUNDS, GO TO STORE, GO TO BANK ECT. THERE WILL BE A WAITING FEE THAT CAN BE UP TO $30 (please understand other customers are waiting for there rental as well) 
  • JUMP US PARTY RENTALS PROVIDES 1 EXTENSION CORD IF ADDITIONAL EXTENSION CORDS ARE NEEDED IT WILL BE A ADDITIONAL $5.00
  • IF NO ONE ANSWERS: IF WE COME TO RESIDENCE AND NO ONE ANSWERS THE DOOR OR ANSWERS CALLS - WE WILL LEAVE - (NO DEPOSITS WILL BE REFUNDED) - IF WE HAVE TO RETURN ; YOUR ORDER WILL BE PLACED ON THE LAST OF THE ROUTE FOR THAT DAY, AND A ADDITIONAL DELIVERY FEE MAY BE REQUIRED UP TO $40. 
  •  WE WILL CALL PRIOR TO DELIVERY. IF NO ONE RESPONDS OR ANSWERS WE WILL NOT DELIVER. 
  • JUMP US PARTY RENTALS WILL SET UP AS DIRECTED, IF POSSIBLE BY CUSTOMER ; IF JUMPUS PARTY RENTALS HAS TO MOVE UNIT AGAIN TO A NEW POSITION THERE MAY BE AN ADDITIONAL SET UP FEE UP TO $20 - CUSTOMER SHOULD NEVER REPOSITION A INFLATABLE IF DAMAGES OCCUR YOU WILL BE RESPONSIBLE FOR ANY REPAIR. 
  • ALL  CUSTOMERS MUST SIGN THE RECEIPT AT TIME OF DROP OFF WITH POLICY ; RELASE OF LIABILITY. SIGNER MUST BE OVER THE AGE OF 18 YEARS OLD. 
  • IF REQUESTING A DROP OFF BEFORE 11AM - ADDITIONAL EARLY DROP OFF FEE MAY APPLY OF $20. 
  • DELIVERY TIMES VARY AND ARE DETERMINED BY A ROUTE ( TIME IS BETWEEN 6AM - 4PM) OFFICE WILL CALL / TEXT WITH A APPX. DROP OFF TIME. WE ATTEMPT TO MAKE SURE IT IS PRIOR TO YOUR PARTY START TIME BUT CANNOT GUARANTEE. 

JUMP US PARTY RENTALS RESERVES THE RIGHT TO DISCONTINUE SERVE TO ANYONE.  AT ANYTIME

  • IF IT IS EXCESSIVELY RAINING - WE HAVE THE RIGHT TO CANCEL RESERVATION - FOR SAFTEY REASONS. 
  • IF IT IS SPRINKLING - RENTALS WILL BE RENTED AS NORMAL. 
  • PLEASE CALL PRIOR TO DROP OFF IF YOU DO NOT WANT TO RENT DUE TO WEATHER CONDITIONS ; IF WE DRIVE OUT THERE AND CANCELLATION IS MADE DUE TO WEATHER THERE WILL BE UP TO A $30 FEE 
  • IF WE SET UP AND LEAVE AND WEATHER CONDITION OCCURS - THERE IS NO REFUNDS. 
  • IF IT STARTS RAINING HARD PLEASE UNPLUG FROM WALL THE BLOWER AND REMOVE FROM RAIN TILL IT PASSES. MAKE SURE BLOWER IS NEVER SUBMERGED IN WATER. AND ALL EXTENSION CORDS ARE NOT ON FLOOR. - ALWAYS DISCONNECT FROM WALL TO PREVENT ELECTRIC SHOCK.